Remote Working

KU IT Customer Support Contact Information

Phone: 785-864-8080
Email: itcsc@ku.edu

Web: https://technology.ku.edu/services/customer-support

Before Taking Laptop Home – First Time Step-up

Sign onto the laptop while in the office to establish your profile on the machine.

Note: If you do not sign on to the laptop for the first time while connected to the KU network, you will be unable to log onto the laptop once off-site and KU IT will be unable to assist you with your initial login when off campus.

Helpful Resources:

Use VPN - KU Anywhere for Remote Access (pdf)
Drive Mapping (pdf)
Changing KU Password While Working Remotely (pdf)
Adobe PDF Tips & Tricks (pdf)

 


"Main Phone & Fax"

Carruth SSC
​Phone: 
785-864-4169  
Fax:      785-864-5090

Eaton Hall SSC
​Phone:  785-864-7688  
​Fax:     
785-864-5185

O'Leary SSC
​Phone:  785-864-5058  
Fax:      
785-864-8818

Strong Hall SSC
​Phone:  785-864-4995
​Fax:     
785-864-5945